By placing a booking with Express Charter you agree to the following terms and conditions and authorise Epress Charter to charge your account in full for all charges relating to your reservation, including, but not limited to charging in full for the reservation should you be considered a “no show”.
* AIRPORT ARRIVAL WAITING TIME *
Express Charter provides 30 minutes complimentary wait time for Domestic Arrivals and 45 minutes for International Arrivals. Any additional waiting time will be charged in 15 minute blocks at $25 per block.
* FLIGHT ARRIVAL TIMES *
Express Charter monitors all flight arrival times to ensure that your chauffeur is at the terminal when you disembark. Regardless of how long your flight is delayed, normal waiting periods commence from ACTUAL flight arrival time, not scheduled arrival time.
* WAITING TIME *
Epress Charter offers a complimentary wait time of fifteen (15) minutes when servicing your booking. Any additional wait time will be charged in fifteen (15) minute blocks at $25.00 per fifteen (15) minutes.
* POINT TO POINT TRANSFERS *
Epress Charter provides 10 minutes complimentary waiting time.You are required to contact us by phone if extra waiting time is required as charges may apply.
* CANCELLATION POLICY *
Express Charter requires the following as a minimum notice for cancellations:
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General Transfers: 24 hours
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Airport Arrivals: 24 hours
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As Directed Hourly Hiring: 24 hours
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Special Occasions: 48 hours
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Weddings: 5 days
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Other: Please contact Express Charter
All cancellations made outside of these times will result in a 80% cancellation fee. Cancellations made within 4 hours will result in a 100% cancellation fee.
ALL “No shows” will be charged a full 100% cancellation fee.
* RATES *
Please note that rates include GST, though exclude Tolls and Parking and Airport Levies.
Surcharge Pricing will apply for Public Holidays and Special Events will be provided on application.
Chauffeur gratuity is at your discretion.
* PAYMENT METHODS *
Express Charter accepts Visa, MasterCard, American Express,Direct Bank Transfers and BPAY. Please contact us for further information.
Contact us on 0401 957 313 for all your enquiries.